Terms and Conditions
Item | Information
Data Controller: Narwal Tecnologia Ltda. — CNPJ (Corporate Taxpayer ID) 15.426.652/0001-60
Purpose: Commercial contact for the presentation of Narwal’s products and services
Legal Basis (LGPD): Legitimate Interest of the Controller: Article 7, item IX, and Article 10 of Law 13,709/2018 (Brazilian General Data Protection Law — LGPD)
Data Collected: Name, email, phone number, and company (as provided in the form)
Retention: Until the end of the commercial process or revocation of consent
Sharing: No sharing with third parties for their own purposes
Contact Channel: privacidade@narwalsistemas.com.br
1. Who is responsible for your data?
By filling out the contact form on a Narwal partner website, the data you provide is received and processed by Narwal Tecnologia Ltda., a company registered under CNPJ (Corporate Taxpayer ID) No. 15.426.652/0001-60, headquartered at Avenida Getúlio Vargas, 597, Suite 201, Centro, Criciúma/SC — ZIP Code 88.801-500, Brazil.
The partner website acts solely as a referral and redirection channel for your inquiry. It does not store or use your data for its own purposes.
2. What data do we collect and why?
We collect only the data you provide in the form, which may include:
- Full name
- Corporate or personal email
- Phone number
- Company name
This data is used exclusively so that our sales team can contact you, understand your needs, and present Narwal’s solutions.
3. Why are we allowed to use your data?
We process your personal data based on the legal grounds of legitimate interest (Article 7, item IX, and Article 10 of the Brazilian General Data Protection Law — LGPD). The processing of your personal data is strictly limited to what is necessary to enable identification, contact, and commercial discussions, in compliance with the principles of purpose limitation, necessity, and transparency.
You may request the discontinuation of your data processing at any time by contacting our Data Protection Officer at privacidade@narwalsistemas.com.br, at no cost or penalty.
4. What we do — and what we don’t do — with your data
We do:
- Contact you by phone, email, or WhatsApp to present our solutions
- Internally record the history of the commercial discussions
We don’t:
- Sell, rent, or share your data with third parties for their own purposes
- Send marketing communications unrelated to the inquiry you initiated, without further authorization
- Use your data for purposes other than those described in these terms
5. How long do we retain your data?
Your data is retained for the period necessary to carry out the commercial process. If the process does not result in a contract, the data will be deleted within 12 (twelve) months from the last contact — or immediately upon your request.
If a contract is executed, the data will then be processed in accordance with the terms of the agreement signed between the parties.
6. Your rights — and how to exercise them
Under the LGPD, you have the right to:
- Confirm whether we process your data
- Access the data we hold about you
- Correct incomplete or outdated data
- Request the deletion of your data
- Revoke the consent given under these terms
To exercise any of these rights, please contact us at privacidade@narwalsistemas.com.br. We will respond within 15 business days.
7. How do we protect your information?
We adopt appropriate technical and organizational measures to protect your data against unauthorized access, loss, or improper disclosure. Internal access is restricted to individuals directly involved in the commercial process.
8. Questions?
If you have any questions about these terms or about how your data is processed, please contact our Data Protection Officer:
Email: privacidade@narwalsistemas.com.br
Website: www.narwalsistemas.com.br
Narwal Tecnologia Ltda. | CNPJ 15.426.652/0001-60 | Criciúma/SC | www.narwalsistemas.com.br