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Retail Segment

Gain efficiency and control in retail foreign trade

Integrated import with your ERP, with Anatel approval, Inmetro certification, and seasonality of collections monitored on the same platform.

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Over 1,300 active importers and exporters Approved by SAP, TOTVS, Senior and Sankhya
Centro de distribuição de varejo com estantes de caixas organizadas
US$ 280,4 bi
Imports to Brazil in 2025 (+6.7%)
51%
China's imports consist of durable consumer goods
Até 9 meses
Deadline for Inmetro certification without planning

Challenges of retail international trade

Importing for resale means dealing with a high volume of SKUs, seasonal collections, and customs clearance processes that can hold up products.

Anatel approval required

Radio frequency electronics — cell phones, headphones, routers — cannot enter the country without prior approval linked to the NCM (Mercosur Common Nomenclature).

Inmetro Certification (PAC)

Mandatory testing and certification can take up to 9 months. Selling without it results in a fine of up to R$ 10 million and seizure of the batch.

High volume of SKUs and seasonality

Fashion, toys, and electronics change collections every season. Without centralized control, inventory misses its sales window.

Sensitive NCM classification

Catalogs with hundreds of different references multiply the risk of classification errors and tax penalties.

Vista aérea de porto com contêineres coloridos de importação

From customs clearance to the shelf, everything on a single platform

How does Narwal solve it?

Specialized modules for those who import retail products for resale.

Native integration with ERP

It connects to SAP, Senior, Sankhya, and TOTVS so that orders, invoices, and costs can be transferred between foreign trade and finance without retyping.

Management of Anatel and Inmetro certifications

Track each certification by NCM code with alerts before expiration, preventing products from being held up in customs.

NCM Catalog with IA

Intelligent classification for catalogs with hundreds of SKUs, reducing the risk of penalties due to code errors.

Import cost simulation

Calculate import tax (II), industrial products tax (IPI), sales tax (ICMS), and social security contributions (PIS/COFINS) before finalizing the purchase — with the resale margin already factored in.

Seasonality control

Plan collections and peak demand periods with visible import lead times, from purchase to arrival in store.

DUIMP and centralized documentation

All import documentation is organized and traceable, ready for inspection and audit.

What changes in your operation?

Real-world results from retail chains and importers using Narwal.

  • Anatel and Inmetro certifications accompanied by NCM codes
  • Catalogs with hundreds of SKUs classified with AI
  • Seasonal collections arriving at the right sales window
  • Import costs known before shipment
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70%
Reducing rework
80%
Increased efficiency
R$ 80 bi
Transactions made per year
+1.300
Active companies

Active companies

Leading companies that transformed their foreign trade with Narwal.

Braskem Natura Marelli Yamaha Fujifilm B. Braun C&A
+1.300
Active companies
R$ 80 bi
Transactions made per year
ISO 27001
Certified safety
Rojemac Industrial Import

Traceability from order to nationalization. We gain total control of the import chain with end-to-end visibility.

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Over 1,250 companies served
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Narwal Sistemas

Av. Getúlio Vargas, 597 – Centro
Criciúma, Santa Catarina
Brazil – 88801-500

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